Friday, November 21, 2008

Secret of the perfect phone call - 9 mins 36 secs

19 Nov, 2008, 1738 hrs IST, PTI


LONDON: Want to know what's the secret of a perfect phone call? Well, nine minutes and 36 seconds, says a new study.



Researchers in Britain have found that an ideal phone conversation should last nine minutes and 36 seconds only, and consist of chat about family news, current affairs, personal problems and the weather.

They have based their conclusion after analysing what more than 2,000 people liked and disliked about talking on the phone, 'The Daily Telegraph' reported.

In fact, they found that, during the perfect call, three minutes should be spent catching up with news about family and friends, one minute on personal problems, another minute on work or school, 42 seconds on current affairs and 24 seconds on the weather.

Chatting about the opposite sex should last 24 seconds, 12 seconds should be spent on celebrity gossip, one minute and 42 seconds on laughing, 12 seconds on silence and a minute on other general topics, the study found.

The research, carried out by the Post Office in Britain, also showed that one in five spent most time on the phone to their mother and only three per cent named their father as the person they spent most time talking to.

Hugh Stacey, the Head of Telephony at the Post Office, said: "This research shows us what people really want from a chat on the phone. People obviously value news about their loved ones, with news about family and friends topping charts.

"It was perhaps surprising that celebrity gossip only occupied 12 per cent of the perfect telephone call and was outstripped by current affairs and even the weather. The biggest surprise is that it seems silence is golden -- with 12 sec of every call set aside for a little quiet contemplation."

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