Tuesday, June 30, 2009

New Zealand's Westpac bank commits second million-dollar blunder in just one month

Melbourne, June 27 (ANI): Just about a month after it had mistakenly put 10 million New Zealand dollars into the bank account of a couple from Rotorua instead of the requested 100,000 dollars overdraft, Westpac bank has committed yet another blunder by paying a customer 4.3 million dollars instead of 43,000 dollars.

Computer company Elite Business Systems, in Hamilton, received a Westpac fax on behalf of a client paying a bill.

However, the payment made was 4.3 million dollars rather than the expected 43,000 dollars.

"We were hopeful, almost had our tickets booked to fly out to Hong Kong," News.com.au quoted Elite Business Systems administration manager Graeme Richer as having told The Waikato Times newspaper.

Richer revealed that the bank later realised its mistake, and transferred the correct amount into the firm's account.

Westpac spokesman Craig Dowling said that the mistake occurred due to "a simple typing error".

"The most important thing was that the correct amount was transferred and that controls, including a verification process, were in place to ensure accuracy of such transactions," Dowling said.

The new blunder from the bank is shocking, especially, because police are already seeking the help of Chinese authorities to find the couple who have skipped New Zealand for Hong Kong, after getting extra money due to the last month's mistake.

Westpac said that most of the money had been recovered, but 3.8 million dollars were still outstanding. (ANI)

A V Rajwade: Giant gravy train - Reducing the colossal waste of funds in public sector is the real challenge

Whether it is Air India or various social welfare schemes, reducing the colossal waste of funds is the real challenge.

In a way, the timing of Nitish Sengupta’s article on the public sector published in this paper on June 21, was unfortunate. Just as he was singing paeans to the virtues of the public sector (how “companies did not go in for retrenchment and reduction of emoluments”; how “the public sector…has scaled glorious heights in recent times”), the Air India story started attracting headlines. It needs Rs 15,000 crore of taxpayers’ money. The Indian Express quoted Civil Aviation Minister Praful Patel as saying, “There is excess flab on the entire body of Air India, not only of manpower but due to salaries and the internal functioning style. The airline will have to improve its on-time performance, aircraft engineering, commercial operations, especially in the face of competition and choice (available to customers).”

Earlier, The Wall Street Journal quoted Dalbir Singh, the Congress party’s head of election logistic as saying, “Bureaucrats last forever. That is the problem.” He wants to “overhaul an entrenched, unresponsive bureaucracy that rewards mediocrity” and “pave the way for greater specialisation in the civil service”. Unfortunately, many employees in the public sector have become bureaucrats, in their mentality and attitudes, and Major Singh’s comments are perhaps equally applicable to them: Their “owners”, as represented by the netas and babus, are also much more comfortable with that culture, than with “a culture of enterprise and innovation” which the President lauded in her recent address to Parliament.

Apart from this, I tried to locate Air India’s balance sheet on its website. Unfortunately, the latest balance sheets available are those of March 2006 (Air India), and March 2007 (Indian Airlines). (Obviously, things have not improved since the time when Arun Shourie was disinvestment minister.) Newspaper reports suggest that the airline has about 50,000 employees, 60 per cent of whom are permanent; it has a debt of Rs 30,000 crore, a carried-forward loss of something like Rs 12,000 crore, and a hundred aircraft on order, which would doubtlessly need further public support. (Incidentally, American Airlines, which is no paragon of efficiency, has about 60,000 employees but seven times the number of aircraft, and services eight times the number of passengers.) As Shyamal Majumdar wrote in an article (What productivity?) in this paper on June 24, the productivity-linked incentives were “never linked to productivity from the start”; that every base-performance-level was so fixed that it could be easily exceeded, without any improvement in productivity or performance! Has Air India become a gigantic welfare state for its 50,000 employees, on whom it spends an average of Rs 600,000 per annum? (General Motors had become like this and its fate is well-known.)

This is not to condemn the public sector in general. It has some great companies, with highly committed and capable managers who are doing excellent work. Their problem is the bureaucratic, neta/babu stranglehold within which they are required to operate. There is of course a bigger issue: In terms of the priorities of the government, should its monetary and managerial resources be spent on bailing out Air Indias — or use them for high-on-priority social welfare of the truly poor?

Sonia Gandhi, the Congress party president, has recently written a letter to the Prime Minister recommending the passing of a National Food Security Act(NFSA) “to ensure food security for the poor and vulnerable sections of the society”. While nobody can question the worthy objective, does the government have the fiscal and, more importantly, administrative resources to meet this? In a prepared talk titled “Is India a Flailing State?” Lant Pritchett, who recently spent four years in India with the World Bank, argued that India is today “a nation-state in which the head, that is the elite institutions at the national level remain sound and functional but that this head is no longer reliably connected via nerves and sinews to its own limbs. In many parts of India in many sectors, the everyday actions of the field level agents of the state — policemen, engineers, teachers, health workers — are increasingly beyond the control of the administration at the national or state level ….. In police, tax collection, education, health, power, water supply — in nearly every routine service — there is rampant absenteeism, indifference, incompetence, and corruption. As this is true of even relatively routine services, even more so for more sophisticated ones like networked irrigation or groundwater management.” Mr Pritchett goes on to claim that, if you ask an official about India’s health system “you will get an elaborate and intriguing story about how many of this type of facility per that type of population, how each of those is staffed … all backed … with data and reports. Travel to any part of India … and you will realise that this description of India’s actual health system … is … a complete fiction.” Any comment is superfluous!

Unless delivery of the basic services to the poor improves quite significantly, whatever legislation the government may pass, an ever larger part of the country could come under the sway of the extreme left. For future historians, Lalgarh may turn out to be just a trailer, with the big picture still to unfold!

avrajwade@gmail.com

Monday, June 29, 2009

Maya gets SC notice for her Rs 1,000-cr statues

New Delhi: The Supreme Court issued a show-cause notice to Uttar Pradesh government for using public money for installing statues of Chief Minister Mayawati on Monday.

A vacation bench of the Supreme Court took up a public interest litigation (PIL) filed against Mayawati for allegedly misusing public money for installing statues of prominent Dalit leaders like Dr BR Ambedkar, Kanshi Ram besides party symbols.

The PIL seeks a stay on the inauguration of these statues on July 3.

The petitioner has alleged that the multi-crore projects of installing statues are being carried out as a state policy, which is arbitrary and violates Article 14 of the Constitution.

Sixty statues of the elephant, the party symbol of the BSP, have been installed at a cost of Rs 1,000 crore. The PIL also seeks the removal of Mayawati statues and all party symbols from public places.

Union Home Minister P Chidambaram, too, described Mayawati’s alleged spending as “shameful.”

“She is spending Rs 1,000 crore on establishing statues of elephants and herself. Can there be something more shameful than this in Indian politics?” he asked.

“Of what use will be the statues in UP. The Rs 1000 crore could have helped wipe out poverty of thousands of people, provide basic amenities and education,” he said, addressing a meeting to thank voters of his constituency Sivaganga on Sunday night.

Pointing out that people all over the country had rejected caste politics, he said this was especially true in Bihar, Uttar Pradesh and Madhya Pradesh, “where 20 years of caste domination has gone”.

India's first 8-lane sea bridge in Mumbai to open Tuesday

The Rs.1,600 crore (Rs.16 billion), 5.6-km Bandra-Worli Sea Link (BWSL), India's first open 8-lane, cable-supported sea bridge that will reduce traffic congestion in this metro, will be inaugurated by Congress chief Sonia Gandhi Tuesday, an official said.

The BWSL inauguration will be held at the northern end of the sea bridge which joins Worli in south Mumbai with Bandra in north Mumbai, the official told IANS here Sunday.

A galaxy of leaders, including Maharashtra Chief Minister Ashok Chavan, Deputy Chief Minister Chhagan Bhujbal, central ministers Sharad Pawar, Vilasrao Deshmukh, Sushilkumar Shinde, Praful Patel, state ministers, legislators and parliamentarians shall attend the inaugural.

In construction for over 10 years, the new link between the southern island city and the northwest suburbs will be an alternative to the existing Mahim Causeway.

Currently, a daily traffic volume of over 1.4 million vehicles causes massive traffic snarls, especially during the morning-evening peak hours.

The distance of 8 km between Bandra and Worli currently takes 60-90 minutes to cover during the morning-evening peak hours.

'After BWSL becomes operational Tuesday, this travel time will reduce to barely six-eight minutes. It will also entail savings in vehicular operating costs (VOC) of over Rs.1 billion a year,' an official of the Maharashtra State Roads Development Corporation (MSRDC) said.

The chief attraction of the magnificent structure would be the two cable-stayed bridges, one 500 metres long (northern side) and another 350 metres long (southern side), for the passage of fishing boats.

The bridge rests on two towers, each 126 metres tall or equivalent to a 43-storeyed building.

MSRDC has plans to provide a viewers' gallery at the top of the towers which would offer a bird's eye glimpse of the entire city.

There is a modern, automated, 16-lane toll plaza at the southern end, and the bridge has been equipped with sophisticated security and monitoring systems.

Executed by Hindustan Construction Company over a period of more than 10 years, the MSRDC's project suffered a long delay of five years owing to various hiccups. The company will also maintain the bridge for the next five years.

The public sector giant, Steel Authority of India Ltd (SAIL), has provided almost two-thirds of the steel used in building the link.

The BWSL has gobbled up a total of nearly 22,235 tonnes of steel of which SAIL's share is pegged at over 13,780 tonnes, according to a senior SAIL official.

'The steel is of the best quality and has come from our integrated plants. All the steel rods, if laid in a straight row, would measure almost 3,000 kilometres or the breadth of India,' the SAIL official said.

Although the bridge is designed for speeding at 100 km per hour, initially the MSRDC plans to impose a 50 km per hour speed limit to enable motorists to get used to the bridge and prevent accidents. Two lanes are proposed to be reserved exclusively for buses and heavy vehicles.

Nilekani wants 'best talent' from govt, outside

Leading the ambitious Unique Identification Database project, Nandan Nilekani, former Infosys co-chairman, is keen to take the "best people" from the government and outside in his core team.

Nilekani said that in his book, 'Imagining India', he had devoted a chapter on using technology to transform the country and was happy that he could come close to implementing it in reality with this project.

"I am happy that the Prime Minister has reposed trust in me," he told PTI.

On the flexibility of drawing resources to build his core team, he said, "It is a national effort. I would look for the best people. It could be from the government, from outside".

sked whether his former colleagues would form part of the team, he said it was too early to say. "I want the best talent," he added.

Sunday, June 28, 2009

TOI Chennai wins two Golds in Films Lions

CANNES: It's an ad which has a foot-tapping score, which slowly envelopes you and then gets you into the groove. The Times of India 'A Day in

the Life of Chennai' ad followed a similar trajectory at Cannes 2009 as well.


The first screening in front of the films jury elicited an enthusiastic response and even as they put it through a rigourous scan, its appeal seems to have grown on all of them. And on the last day, the Films Lions jury was unanimous in its verdict: Pure Gold.

The Nakka Mukka campaign has made Cannes history for India, picking up not just one but two Gold Lions at the International Advertising Festival. With the win, JWT India wrapped up its innings with three Gold Lions in its kitty thus giving the Indian contingent a lot to cheer about. They’re the final two wins that took the Indian tally to 25, two more than last year's 23.

Andrea Stillaci, jury member said he was blown away when he heard Nakka Mukka. “Mixing social life, politics and amazing music in just one minute was fabulous,” he said. For jury chairman David Lubars, chief creative officer BBDO North America, the TOI ad saw the perfect combination of elements – but he singled out the song for a special mention.

"Any other song wouldn't have done," was his verdict. What makes the TOI win even more special is the fact that the jury has applied extra rigour to the judging process this year. Said Lubars, "Some scams may have slipped under the net, but the vast majority are real ads which have delivered value for the clients in such an adverse economic climate."

Senthil Kumar, ECD, JWT India, who wrote the ad, said that the interesting part is that the world's largest English newspaper spoke to the largely Tamil audience in their mother tongue and helped raised a folk phrase from the underbelly of Chennai with its cinema, politics, superstar minister and every other double role in just two words; 'Nakka Mukka'.

Even member of the jury, Agnello Dias, chief creative officer, TapRoot India, who was involved in the project when he was with JWT said that in the second and third viewings, more and more nuances of the film came across.

"I also seem to have a history of being associated with memorable films in my past few agencies where TOI is concerned. In Leo Burnett it was the Pakya — Old man hockey film and now it is this."

Piyush Pandey, executive chairman & NCD, Ogilvy India, said; "India is actualising what it has been capable of for a very long time and today we are getting our due. I am very proud of the Indian contingent and I hope the youngsters are inspired to convert the 25 metals to 40 next year."

Saturday, June 27, 2009

Jackson dies, almost takes Internet with him

London: How many people does it take to break the Internet? On June 25, we found out it's just one -- if that one is Michael Jackson.

The biggest showbiz story of the year saw the troubled star take a good slice of the Internet with him, as the ripples caused by the news of his death swept around the globe.

"Between approximately 2:40 p.m. PDT and 3:15 p.m. PDT today, some Google News users experienced difficulty accessing search results for queries related to Michael Jackson," a Google spokesman told CNET, which also reported that Google News users complained that the service was inaccessible for a time. At its peak, Google Trends rated the Jackson story as "volcanic."

As sites fell, users raced to other sites: TechCrunch reported that TMZ, which broke the story, had several outages; users then switched to Perez Hilton's blog, which also struggled to deal with the requests it received.

CNN reported a fivefold rise in traffic and visitors in just over an hour, receiving 20 million page views in the hour the story broke.

Twitter crashed as users saw multiple "fail whales" -- the illustrations the site uses as error messages -- user FoieGrasie posting, "Irony: The protesters in Iran using twitter as com are unable to get online because of all the posts of 'Michael Jackson RIP.' Well done." The site's status blog said that Twitter had had to temporarily disable its search results, saved searches and trend topics.

Wikipedia saw a flurry of activity, with close to 500 edits made to Jackson's entry in less than 24 hours. CNET reported that by 3:15pm PDT, Wikipedia seemed to be "temporarily overloaded."

The LA Times, the first news organization to confirm Jackson's death, suffered outages. The site also reported that AOL's instant messenger service had been hit, quoting an AOL statement that said, "AIM was down for approximately 40 minutes this afternoon." The statement said, "Today was a seminal moment in Internet history. We've never seen anything like it in terms of scope or depth."

By Friday morning, news sites seemed to be coping with traffic but Jackson fan site mjfanclub.net was still performing sluggishly. Mashable.com reported that tributes to, and remarks upon, Michael Jackson's death were responsible for 30 per cent of tweets.

As with any breaking piece of news on the Web, the reports of Jackson's death sparked something of a feeding frenzy - and with that came rumor that dragged in other celebrities completely unconnected to the King of Pop's death.

One Wikipedia prankster wrote that Jackson had been "savagely murdered" by his brother Tito, who had strangled him "with a microphone cord."

Soon rumors spread online that movie star Jeff Goldblum had fallen from the Kauri Cliffs in New Zealand while filming his latest movie. On several search engines, "Jeff Goldblum" soon became the only non-Jackson-related term to crop up in the top 10.

The rumors forced Goldblum's publicist to issue a statement to media outlets, saying: "Reports that Jeff Goldblum has passed away are completely untrue. He is fine and in Los Angeles."

At the same time Harrison Ford was also rumored to have fallen from a yacht off the south of France.

Web site snopes.com, which shoots down rumors, gossip and urban legends -- and how they originated -- said the likely culprit was a Web site which allows users to input celebrity names -- and then inserts them into fake templated stories (a further variant has stars dying in a plane crash).

In a sense the feeding frenzy was understandable -- Jackson's death, coming only hours after that of 1970s icon Farah Fawcett, left many Web users, shocked by the news of Jackson's death, asking what would happen next. In this febrile climate any rumor runs the risk of being seized on, believed and treated with more credulity than usual.

The need of the professional media to be first with the news -- many did for a short time report the Goldblum rumor as fact -- adds further veracity. And, of course, the whole process is speeded up by the Web.

There is also, of course, the old adage that celebrities die in threes, with the deaths of Gianni Versace, Princess Diana and Mother Teresa in 1997 frequently held up as an example of this.

advertisement

But while Diana and Teresa passed away with seven days of each other in August and September, Versace was killed in early July. Their deaths were most keenly mourned by the same broad sections of the public – and hence were inextricably interlinked.

The Web can link disseminate news – but like any form of communication it can also help us create what we expect to see next.

Wipro to slash variable pay by half

Employees who are on the bench for at least 60 days in a quarter to be affected.

To cut costs further, Wipro Technologies, India’s third largest information technology services provider, is understood to have effected a 50 per cent cut in the variable pay of a certain band of employees who are not billable (on the bench) for at least 60 days in a quarter.

Last year, the company had cut the variable pay of employees who were not billable for at least 75 days in a quarter. The new policy was made effective from the first quarter of fiscal year 2010.

The variable pay policy in Wipro, which is known as the Quarterly Performance Linked Compensation (QPLC), is decided every year and given to the employees on a quarterly basis. Wipro decides the QPLC of employees based on their level and seniority in the organisation. The company has decided to give variable pay to a certain band of employees (e.g. project managers) only when their respective business units achieve 80 per cent of the business targets set for the quarter.

Company sources say variable components comprise around 10 per cent of most Wipro employees’ total cost to the company (CTC). So, the overall compensation of the employees who are not billable for at least 60 days in a quarter will be impacted by around 5 per cent.

Wipro’s HR Head Pratik Kumar said, “We revisit our variable plan every year. This year, fundamentally we have not changed anything.” He added that “it (the 60-day number) is too specific a number to comment on.” He, however, added that the individual billability-linked system has been there in the company for the past two-three years. “This is not something we have introduced recently.”

Wipro had 97,810 employees as of March 31, which includes 74,986 working with the company’s IT services business. Of these, close to 8,000 are on the bench. However, not all will be affected, since in the case of a certain level of employees — who are primarily into sales and support roles — the QPLC has been linked to the performance of the overall (IT) business of the company. For employees belonging to certain other bands, it has been linked to the profitability of their respective business units, as well as the company’s overall business performance.

The QPLC of the third category, which comprises primarily software engineers and constitutes the largest chunk of the overall employees, is linked to an individual’s billability factor and the performance of the company. The individual billability factor and the performance of the company is being given equal weightage while deciding a variable pay of the employees in a particular quarter, for this third category of employees.

Birlasoft among 10 best outsourcing service providers in Australia, New Zealand

Noida, (UP), June 25 (ANI/Business Wire India): Birlasoft has been named among the top 10 best outsourcing service providers in Australia and New Zealand region, by the International Association of Outsourcing Professionals (IAOP), in their list 2009 Global Outsourcing 100.

Birlasoft has been chosen by an independent panel of industry-recognized experts from business and academic institutions. Birlasoft's selection is based on a set of measurable parameters like excellence in service delivery, customer experience, technical competencies, management capabilities and growth.

"Each year the competition to be named to the top 100 companies continues to reach higher levels, as the outsourcing industry continues to grow and mature in many markets. This year, the judges evaluated the most diverse set of applicants we've ever had, with ongoing strong interest from Asia-Pacific and Europe," said Jagdish Dalal, Managing Director, Thought Leadership, IAOP.

Commenting on the development, Brajesh Ugra, executive vice president and managing director APAC, Birlasoft, said, "We are honored to be recognized by IAOP as one of the leading outsourcing providers in Australia and New Zealand. This award stands testament to our commitment to provide substantial value that enables the business of our clients." Birlasoft has Citibank, Genworth Financial, The Hospitals Contribution Fund of Australia Limited (HCF) and Stream Solutions (a toll holdings company) as some of its customers in this region and has offices in Sydney and Melbourne.

Birlasoft is a leading provider of IT services in both onshore and offshore models to Fortune 1000 as well as SMBs in BFS and I, retail, healthcare, manufacturing and ISVs.

Birlasoft's services include application development, support and maintenance, enterprise application implementation, integration, infrastructure management and QA and testing.

Birlasoft's robust delivery processes embrace digitized project management methodologies, embedded within proven practices of Six Sigma and SEI CMMi Level 5 on Continuous Representation.

Headquartered in Noida (National Capital Region), India, Birlasoft has about 4000 employees across Americas, Europe and APAC.(ANI)

Friday, June 26, 2009

PC apologises to Kandhmal riot victims


Home Minister P Chidambaram, who is on a two-day visit to Orissa, visited one of the relief camps in riot-hit Kandhmal district on Friday.

While speaking to the victims, he apologised for the conditions they had to face in the wake of a series of communal clashes following the killing of 85-year-old VHP leader Swami Laxmananda Saraswati in August 2008.

"I am sorry that certain things happened last year and you have been brought to these camps. But you must go back to your villages. I am here to tell you, don't fear," he said.

Condemning the incident, Chidambaram asked them to start life afresh, build the churches and practice their religion.

"Whatever happened was wrong. Build your churches and practice your dharma," he said.

When some refugees spoke of fear of RSS and Bajrang Dal, the Home Minister assured then that the guilty will be "prosecuted and punished."

"All those who have indulged in this ghastly crime will be prosecuted and punished," he said.

The Home Minister visited Mandaika, Rahikola, Tinigia and Tikabali camps in the district providing shelter to about 1500 people.

The Home Minister, who is on his first visit to Orissa after the Lok Sabha polls, patiently listened to the plight of the victims living the camps.

"Bringing back all displaced is our endeavour. What happened was wrong. Over 4,620 families were affected out of which majority have returned. Now only a few - approximately 1,500 -- have to go back," he said.

On some residents' complaint that the state government's relief of Rs.10,000 was inadequate, Chidambaram assured them that he would take up the matter during his meeting with Chief Minister Naveen Patnaik.

"Christians are living all over the country and it is not correct to say they are not being protected," he said. The Kandhamal riot victims are being used by Naxals for creating communal divide in the area in order to strengthen their base among the local minority population, the officials told the Home Minister.

Several groups of Naxals have been seen tying up with minority groups in the area to win their support, official sources said.

"The killing of Saraswati was the handiwork of Naxals. The RSS leaders, who were arrested during the riots, were also killed by them in a targetted manner after their release," they added.

Nilekani quits Infosys to head Govt's unique ID project

New Delhi: Nandan Nilekani resigned as Co-Chairman of Infosys Technologies and its board on Thursday. Prime Minister Manmohan Singh has given him a mission to head an IT-driven Government program for providing unique identification numbers to citizens of the country.

“I am sad to let go off that great and intimate association but this was an offer for which I could not have refused,” says Nilekani.

This project which count, account and acknowledge every Indian citizen.

Once a person gets his UID or unique identification number he will not have to carry so many identity cards. It will not only make one’s wallet lighter but has many other benefits too –

  • One permanent identifier from birth to death

  • No need for multiple documentary proof

  • Deters illegal immigration, curb terrorism

  • Change of name and address? Change only in UID

  • Facilitates online verification

  • Prevents defaults; frauds

“We will need one year to roll out unique IDs. The UID system will be superior to any existing identification system. The UID will have biometric identification system. Other ministries can use UID system,” says Planning Commission Deputy Chairman, Montek Singh Ahluwalia.

WHAT WILL THIS CARD LOOK LIKE

This card will look like a credit card and will make your life simpler but there is more to it.

  • Birth date, parents, address details embedded

  • Given at birth

  • Carry photo and finger impression

  • Income level, education might be included

  • Microprocessor chip-acts like a mini computer

  • Memory of 16KB

Can't be tampered and cloned

This is also seen as a boost to Indian IT companies hit by downturn in Europe and America. America was the first country that implemented the unique ID cards for its citizens.

Nilekani comes with the administrative skills and an indepth understanding of IT solutions to enumerate this country of a billion plus.

9 out of 10 Aussies feel racial bias exists Down Under

Australians are in two minds about multiculturalism, and a long-term survey has found that nine out of 10 Australians believe that racial prejudice exists in the country.

They believe cultural diversity is good for the country but are worried that cultural differences will stop everyone from getting along.

An 11-year study by a collaboration of Australian universities has found 85 per cent Australians acknowledge racial prejudice occurs in the nation, and one in five has been a victim of racist verbal abuse.

The study found that 6.5 per cent of the 16,000 Australians surveyed were against multiculturalism, The Sydney [ Images ] Morning Herald reported.

Professor Kevin Dunn, from the University of Western Sydney's school of social science, said the study revealed that the majority of Australians are pro-multiculturalism but are anxious that the diversity will not be managed well.

'Over 40 per cent of those surveyed feel that cultural differences pose a threat to societal harmony. So if you take that alongside the 87 per cent that are pro-multiculturalism, clearly you've got a third of the nation that tolerate cultural diversity, but are concerned at the impact it will have on society,' Professor Dunn said.

"The Cronulla riots and the recent attacks on people of Indian descent are an example of this. The figures show that 85 per cent of Australia [ Images ] acknowledge there is racial prejudice in the country," he added.

Dunn believes previous governments have done nothing to address the issue for the past decade, with Aboriginal and Torres Strait Islander Social Justice Commissioner Tom Calma spending only part of his time dealing with race discrimination.

'For the last decade, the government hasn't appointed a full-time Race Discrimination Commissioner. Take the issue of the Indian students recently. There's no way that the commission is resourced enough to deal with their (the Indians') reports (of violent attacks on them), and to offer support and advice,' he said.

The survey also found that at least one in five Australians experience verbal abuse such as offensive slang names for different cultural groups, or swearing and offensive gestures, while 11 per cent feel they don't belong or are inferior.

Mayawati to unveil 40 statues, six of them of herself

NEW DELHI: Uttar Pradesh chief minister Mayawati is all set to unveil 40 statues — including six of her own — on July 3, along with the Kanshi

Ram Memorial and the Gautam Buddhasthals, which has cost the state exchequer dear.

According to the reply of an RTI filed in the Lucknow Development Authority (LDA), statues of Mayawati and Kanshi Ram at various places in Lucknow and erected by LDA, cost Rs 6.68 crore. And, the 60 marble elephants at the Ambedkar memorial cost Rs 52 crore, according to the reply. If the figures in the Uttar Pradesh budget are anything to go by, this is just the tip of the iceberg.

The Uttar Pradesh culture department's budget for 2009-10 shows that in 2008-09, the department had allocated more than Rs 194 crore for building statues of "great leaders" — the entire amount was spent.

Thursday, June 25, 2009

Troubled Satyam woos NAB

TECH Mahindra will hold high-level talks with key corporate clients in Australia next week in a bid to salvage the reputation of troubled Indian IT services firm Satyam Computer Services.

National Australia Bank is one of the key customers Tech Mahindra executive vice-chairman Vineet Nayyar will be meeting.

Mr Nayyar will be in town to spruik Satyam's new identity -- it has been renamed Mahindra Satyam -- and try to regain its standing with NAB and clients such as Qantas and Suncorp.

In February NAB suspended work on the second phase of an outsourcing contract after Satyam's co-founder admitted cooking the books to the tune of $US1 billion ($1.3bn). Tech Mahindra is the company's new owner.

However, Satyam continues to provide application development and IT maintenance services to NAB. "We still have a relationship with Satyam, but we haven't committed to anything further with them,'' NAB group business services chief Gavin Slater said.

"We've been monitoring the situation closely and Satyam has been meeting all the service-level agreements that have been in place.''

Mr Slater confirmed he would be in talks with Mr Nayyar, who will be in Melbourne and Sydney as part of a three-day visit.

"As you would expect, they're very keen to continue the relationship with the NAB,'' Mr Slater said.

The talks would not result in specific decisions, he said. "We'll make any decisions (regarding Mahindra Satyam) in the future as we see fit."

NAB's outsourcing program is part of a plan to upgrade the bank's legacy technology systems that includes spending $1 billion over five years on revamping its core banking systems.

The first phase of the overhaul to next generation systems will start with UBank -- NAB’s new direct banking business.

UBank will be delivered by Oracle under a $30 million agreement.

"UBank is nearly done and dusted, on-time and on-budget," Mr Slater said. "We'll spend the next two to three months on how to move ahead with the second phase of the project."

Meanwhile, NAB has made significant changes to its technology team and 10 senior executives have left the bank, including Craig Bright, the right-hand man to ousted chief information officer Michelle Tredenick.

Former Jones Lang LaSalle chief executive Christine Bartlett has been named executive program director for the bank's $1bn next-generation core banking overhaul project. She will join the bank on July 6.

My priority is to leverage Satyam's strengths': Mahindra Satyam CEO Gurnani

CP Gurnani, the new CEO of Mahindra Satyam, brings to the table over two decades of experience in the IT industry. As head of global operations

in Tech Mahindra, he played a key role in expanding the non-British Telecom business of TechM . The ex-HCL honcho has his task cut-out of restoring credibility and customer confidence in fraud-hit Satyam. Tech Mahindra will hold a stake of up to 43% in Satyam, if the open offer fails to elicit response, said Mr Gurnani in an exclusive interview with ET Bureau. Excerpts:


What are your top priorities?

Our single-minded objective is to get Satyam back to the status that it enjoyed as a respected top-tier IT services player. The company has tremendous strengths in delivery excellence, its committed associates and differentiated service offerings. My priority is to get the company re-energised and leverage these strengths effectively, to gain traction for accelerated growth.

What are the key challenges ahead?

The past few months have been a difficult period for Satyam and its associates. They have stood by the company and stepped up the quality of the services. We are in a phase of stabilisation now — stabilising the organisation, the business and the financials.

What will be TechM’s stake in Satyam, if the open offer does not elicit any response?

We will go up to 43%, if the open offer does not elicit any response.

What will be the joint go-to-market strategy between TechM and Mahindra Satyam?

We are looking at taking Mahindra Satyam’s extended services in enterprise business services, engineering and consulting to the TechM customer base and these efforts have started. Similarly, TechM’s expertise in account-mining and innovative pricing models would be leveraged as we expand and deepen the relationships with Mahindra Satyam customers.

Are you planning to restructure verticals to optimise revenues?

We have redesigned the organisation structure to make it even more customer-centric and agile. Our access to customers and geographical penetration stands further enhanced, as decision layers are being minimised and a greater role is being envisaged for the delivery teams in mining and nurturing accounts.

Will there be more top level changes in the firm?

We are keen to keep the customer facing organisation as stable as possible. Having said that, if there are specific changes required — based on market and organisational realities — we will continue to make them with minimal disruption to the business.

Will it be big-ticket contracts or large number of small contracts to boost revenues?

It is a strategic imperative to pursue all possible deals. Both options will, hence, be actively pursued. Mahindra Satyam still has a robust customer base — a number of them in the Global 500 list. We are viewing this as an opportunity to invest in these relationships, mine them effectively and grow them at a steady pace

Are you also looking at re-pricing contracts to beat competition?

Re-pricing to outbid competition is not a sustainable strategy. What is of importance is to be able to show value growth for our customers and share in the gains that we can enable them achieve.

Is out-of-court settlements in legal disputes being considered? What is the revenue target for this fiscal?

Given that the matter is sub-judice, it would be inappropriate for me to comment on the case or on the recourse being contemplated. We cannot comment on the specifics on revenues cannot comment on the specifics at this time. We still have challenging times ahead. But I am confident that the collective efforts of the team will help us tide over this situation

When will the re-statement of Satyam’s accounts be completed?

We continue to work on expediting the announcement of restated financials. Given the gravity of this issue, it is expected to take some more time. At this stage, we are unable to commit to an exact timeline.

Wednesday, June 24, 2009

Mynampati Quits Mahindra Satyam

BANGALORE -- Ram Mynampati, the former interim chief executive of fraud-hit Satyam Computer Services Ltd., now called Mahindra Satyam, has resigned from the company, Mahindra Satyam's newly appointed chief executive said Wednesday.

U.S.-based Mynampati, who was the president of the commercial and healthcare divisions, has been replaced by Keshav Panda, C.P. Gurnani told Dow Jones Newswires.

Mr. Panda was the company's Europe head as well as heading its manufacturing, automotive, energy and utilities services divisions. Gurnani declined to elaborate on Panda's replacement.

Mr. Mynampati, also a former board member, had taken over as the interim chief executive in January after founder and former chairman B. Ramalinga Raju revealed he overstated Satyam's profits and revenue and created fictitious cash balances.

Mr. Mynampati was subsequently removed after the government stepped in and disbanded the board and appointed new directors. He has since been in the U.S. and couldn't be immediately reached for comment.

TCS, Infosys see signs of recovery on order flow

BANGALORE: India’s top two software exporters TCS and Infosys are seeing the first signs of an economic recovery as their top customers start
ET-NOW
discussing outsourcing contracts in order to further reduce their operational expenses. For instance, customers of Infosys, which signed over $100 million contract with Australian phone firm Telstra earlier this month, are now saying that the worst may be behind them.

“There is a lot more confidence among our clients; they feel that the worst is behind them. Especially in the US, many customers are saying that they were aggressive in reacting (to the recession)-they cut costs and renegotiated contracts,” S Gopalakrishnan, chief executive of Infosys told ET NOW. In a year when both Infosys and TCS have cautioned their investors on lower to negative growth in revenues, India’s $40-billion software exports industry is going through one of the toughest recessions in over two decades.

TCS, which counts Citigroup and GE among its top customers, is also seeing the first signs of recovery when it comes to the IT spending.

“We are seeing a recovery, but at a slow pace. The overall decline is slowly getting arrested. The recovery is showing but can’t predict the slope of this recovery,” N Chandrasekaran, chief operating officer, TCS told ET NOW.
Despite, financial problems and tightened IT budgets customers continue to work with offshore outsourcing companies in order to lower their operational costs anywhere between 20-30%.

As reported by ET earlier, tech biggies such as TCS, Infosys, Wipro and HCL are all set to get new outsourcing contracts worth $4 billion from top customers including British Telecom, Citi, GE and Bank of America this year. In a bid to cope with their tightened budgets, these companies plan to send their information technology works to offshore locations such as India.

Meanwhile, the ongoing slump is forcing many customers to evaluate different models of outsourcing, beyond traditional mode of structuring a contract based on number of hours and number of professionals on different projects.

“In the BSFI Segment itself I think that the downturn will drive some changes in terms of how clients engage with their partners. One major shift is shifting from capital expense to operational expense-it may be an interesting model to watch for in the future,” Mr Gopalakrishnan said. While top customers in the US are gradually beginning to discuss new outsourcing contracts, companies in Europe have been more active on the outsourcing front. According to research firm Gartner, almost 60 per cent of organisations in Western Europe will outsource more IT and business process functions in 2009, while renegotiation of existing contracts will rise to more than 60%.

“The focus on cost reduction is driving a high usage of outsourcing and global delivery in Europe in 2009 and 2010. However, under the current economic and technological conditions prices are going to decrease, creating a market full of opportunities and challenges for both end-users and external service providers,” said Claudio Da Rold, vice president and distinguished analyst at Gartner. Gartner anticipates prices of IT services outsourcing to decline by 5% to 20% through 2010.

Crusader against injustice

NDTV Correspondent, Wednesday June 24, 2009, New Delhi


A crusader against injustice who has successfully raised his voice against some unscrupulous LPG dealers, Devendra Kumar lives in a slum in south Delhi where some gas dealers would refuse a new connection if the customer did not buy a stove from them.

Worse, they would even charge nearly four times the price of the stove. Two years ago, Devendra who was 20 then, filed an application with the Indian Oil Corporation under the Right to Information Act.

Within a month, he got a response that came as an eye-opener. It said customers cannot be forced to buy the stove from the dealer and that there is no provision to wait for 21 days to get a cylinder refilled.

"When the RTI Act was passed, I wasn't fully aware of it. But in 2007, when I got to know the provisions, I realised that it was equivalent to the powers of an MP or an MLA," says Devendra Kumar, RTI Activist.

Devender and his friends circulated copies of the RTI response among slum dwellers, educating them about their rights. They got threats from the gas dealers but Devendra didn't budge - a move that finally paid off.

"Now when I go, then they all stand up and all the work is done in minutes but I want the same treatment to all," observes Devendra.

Devendra refurbishes designer shoes for a living. Now that he knows the power of RTI he's trying to make lives easier for many others.

Tuesday, June 23, 2009

Are Australian employers racist?

A new study has revealed that people with foreign or indigenous-sounding name have less chance of landing a job in Australia [ Images ].

However, applicants with Italian sounding name or if they are Melbourne-based, have an advantage.

The study was undertaken by Australian National University researchers Alison Booth, Andrew Leigh and Elena Vargonova who sent out 4000 fake job applications to employers advertising on the Internet for entry-level hospitality, data entry, customer service and sales jobs, changing only the racial origin of the supposed applicants' names.

The study revealed that applicants with Chinese names were the least preferred having only a one-in-five chance of getting interview calls compared to applicants with Anglo-Saxon names whose chances exceeded one-in-three.

Typically a Chinese-named applicant would need to put in 68 per cent more applications than an Anglo-named applicant to get the same number of calls back and a Middle Eastern-named applicant needed 64 per cent more, an indigenous-named applicant 35 per cent more and an Italian-named applicant 12 per cent more, the study published in The Age said.

However, the results varied from city to city.

Taking a comparison of other cities the study said, Sydney [ Images ] employers were generally more discriminatory than those in Melbourne [ Images ] or Brisbane [ Images ], except when it came to indigenous names, where they were more accepting.

Melbourne employers were seven per cent more likely to respond well to someone with an Italian name than they were to an Anglo name, it said.

Leigh pointed out that the 7 per cent bias in favour of Italian-sounding names was not statistically significant. "But what it does allow you to say is that there is no statistically discernible discrimination against Italian names in Melbourne. They are as well-regarded as Anglo names. This could be because Melbourne has a higher share of Italians than other Australian cities, and has had for a long time. Discrimination tends to be higher when you have a recent influx of arrivals, as Sydney has from China and the Middle East," Leigh said.

"Or it could be because many of the jobs we pretended to apply for were waiter and waitress positions in bistros, bars, cafes and restaurants," he added.

On the query if the study found that Australian employers were racist, Leigh said it was clear they discriminated on the basis of the racial origin of applicants' names.

"There is no other reasonable interpretation of our results," he said. The fake applications had made clear that the supposed job-seekers had completed secondary schooling in Australia, making it unlikely that the employers had assumed the non-Anglo applicants could not speak English.

Justice for one, justice for all

The landmark Right to Information act was passed by parliament almost 4 years ago. Since then this powerful law has brought about accountability from governments. Well there are just a few days left for all those who feel they have either used or facilitated the use of this powerful law to submit nominations to the first ever RTI awards.

This is the story of Jaspal Singh, a Right to Information crusader because of whom one lakh citizens of Chandigarh could vote again.

Forty-five-year-old Jaspal Singh was a relatively unknown journalist in Chandigarh. An RTI crusader in his free time, he helped friends and neighbours solve problems they faced in government offices.

Then in October 2008, he discovered his name was not on the electoral rolls.

He filed an RTI application demanding an explanation.

The reply was startling. Names of one lakh voters including his has been mistakenly deleted by the agency to which electoral roll processing had been outsourced.

"Those who deleted my name, my wife's name, and names of other voters in Chandigarh without any reason were penalised Rs 1 lakh. We very got our names back on the voter list," recalls Jaspal Singh.

Because of Jaspal Singh, one lakh citizens of Chandigarh could vote and he became a mini celebrity.

Now, he has been nominated for an RTI Award that goes to citizen crusaders who have used the Right to information Act to make a difference all along encouraging others to do the same.

"Every every citizen of the country should become aware and they should know and exercise their rights. They should fight for their rights," says this RTI activist.

The politics of education

P.V. Indiresan

Competition will work where there is no scarcity of any commodity. Evidently, the number of aspirants to colleges of similar quality is much larger than the number of seats available. It is this scarcity that is impelling the corruption, says P.V. INDIRESAN.




Competition by itself will not eliminate corruption.

A couple of medical colleges in Tamil Nadu have been caught red-handed taking unauthorised money from applicants for admission. There is nothing really new about their story which is known to happen in many (if not in most) private institutions. The new minister for HRD wants to change the situation. The solution that has been offered is a High-Power body to regulate and oversee colleges. On the face of it, such a solution appears fine and reasonable. Is that really true?

We already have a High-Power body in the University Grants Commission which does have the responsibility to maintain high standards of admission as well as for ethics. If UGC could not maintain standards and ethics, what guarantee is there that yet another High-Power body will succeed? What guarantee is there that such a body, however high-powered it may be, will not be subverted the way the UGC has been?

Competition effect

Not very long ago, we had corruption in the allotment of telephones and of cars. There are no such complaints any more. Competition is the reason why suddenly corruption collapsed and the number of telephones and of cars increased enormously. Similarly, should not competition act as a remedy for corruption in this case too? If so, considering there are thousands of professional colleges, why is that not happening in education?

Competition will work where there is no scarcity of any commodity. Evidently, the number of aspirants to colleges of similar quality is much larger than the number of seats available. It is this scarcity that is impelling the corruption.

In that case, will corruption vanish if there are no restrictions on the numbers of colleges? Possibly, yes. If the number of seats in medical colleges is in excess of the number of aspirants, theoretically, there should be no corruption at all. Unfortunately, college education is not like having a mobile. All mobiles of a particular type are identical; anybody who wants any particular model can get it. Likewise, if everyone who wants to study in any particular college can get admission, there will be no corruption. Unfortunately, that is not feasible; every college has a limit to the numbers it can admit. Hence, better colleges will have to reject many aspirants and that rejection can lead to corruption.

In other words, the system of education is such that competition by itself will not eliminate corruption. That is why regulation appears to be such a good idea. Unfortunately, a single regulator is a monopolist and is liable to suffer from all the ills of monopoly.

Ethical rules and anomaly

Suppose we look at the issue from the context of money only: Why not have colleges that admit only on the basis of the fees the student is willing to pay? It legalises the practice that actually prevails in many professional colleges these days.

If colleges are given that freedom, the several billion dollars that our parents are spending every year to get their children educated abroad will virtually vanish. If Harvard and Stanford are willing to admit an Indian student on the basis of the fees the student is willing to pay, why should the University of Delhi or the IIT Madras refuse admission to the same student?

The fact is we are applying certain ethical rules in the education field that we do not apply elsewhere. A rich child can go to an expensive school, travel to school in a car, have dinners in Five-Star hotels, live in a grand bungalow and enjoy many comforts which a poor child cannot. Those luxuries are legal and accepted. However, when it comes to college education, that benefit is removed; the rich child has to compete with poorer ones (often on unequal grounds) and pay the same fees.

Private colleges are exploiting this anomaly. The country is aghast that they do so. It is not aghast when rich children go to better appointed schools — which no poor child can ever hope to attend. The result is the country loses — according to one estimate —– $5 billion a year with rich children studying abroad (and getting into trouble in countries such as Australia).

Changes in the UK system

The UK had a reasonably equitable system till the 1970s: It selected bright students at age eleven and sent them to grammar schools where they got good quality education. The result was that till the 2000s, the top positions in various professions was quite democratic; children from both rich and poor families could rise to the top.

In the 1970s, the socialists removed the eleven-plus examination on the argument that it was unfair to “late developers”. The consequence was that the middle class and the richer families opted out of government schools and sent their children to private schools – and got them much better education. The result is that, in England, top positions are no longer democratic the way they used to be; children from poorer families have far fewer chances of rising to the top.

What should India do?

As a matter of fact, family culture is important; middle class families inculcate an interest in education in their children which the poorer families often (but not always) do not. Hence, inherent IQ is important but a certain loss of IQ can be compensated by effort — which, mainly, middle-class families emphasise. Further, the moral of the English experience is that government schools cannot combine competent with less competent students. They are unable to draw an invisible line which private schools are able to draw even when they admit children mainly on the basis of money.

In that case, what should India do? Strictly speaking, the Supreme Court has ruled in the P A Inamdar case that private colleges can admit whoever they like. Unfortunately, recently, Justice Katju has re-affirmed the older Unnikrishnan judgement; he has allowed the Madhya Pradesh government to appropriate 42.5 per cent of the seats in private colleges.

As a result, only Maharashtra, Uttar Pradesh and Rajasthan permit full freedom to private colleges; all other States impose restrictions with Gujarat having the highest government quota of 75 per cent. One wonders how the Courts permit such disparity from one State to another.

The politics of education is such that it does not appear feasible for the government to provide easier access to richer children in private colleges. However, when parents are rich enough to send their children abroad, there is no restriction whatever! That is another anomaly the Courts do not seem to have taken into account.

Three options

Suppose we have no restriction at all for the management quota. Then, any college interested in quality will find it necessary, in its own self-interest, to admit competent but poorer children at reduced, even no fees.

Only then will it have the academic quality to attract children who are both rich and quite competent. In fact, that is how institutions such as Harvard and Stanford have both high standards and the freedom to admit anyone they like.

India has now three options: (a) Retain existing system and take legal action against offending colleges that take money under the table; (b) install a new central regulator and expect it to discipline all 20,000 colleges and (c) try out an entirely new and self-regulating system on the basis of Public-Private Partnership.

(To be continued)

(This is 254th in the Vision 2020 series. The previous article appeared on June 8.)

(The author is former Director, IIT, Madras. blfeedback@thehindu.co.in)

Monday, June 22, 2009

25,000 jobs in offing for IP professionals

Rising awareness and growing competition in the corporate world is expected to boost the requirement of Intellectual Property professionals in the country, with up to 25,000 jobs likely to be created for them in the next 2-3 years, experts say.

"We expect over 25,000 jobs for Intellectual Property professionals will be created in the next 2-3 years. With need for IP professional increasing significantly in law firms, knowledge and legal process outsourcing companies and other corporate houses," Global Institute of Intellectual Property CEO Atulya Nath told PTI.

The Intellectual Property (IP) space in the country is warming up with increased awareness about patents, trademarks etc due to increasing competition among companies and growing cases of infringement of IP rights, experts said.

They believe the need for IP professionals would increase considerably in the coming years and may also lead towards IP becoming a lucrative career option for youngsters in legal or management fields.

At present, the country is experiencing a shortage of IP professionals as compared to global IP law firms and indicate towards the huge growth potential of the industry in India.

"In the next few years, IP industry, including practices at law firms and in-house corporate counsels, could see a marked rise in the number of people engaged," law firm Lall Lahiri & Salhotra Partner Rahul Chaudhry said.

At present, the estimated number of IP lawyers in India could be roughly around five to six thousand, including those involved in IP related activities within corporate houses, Chaudhry added.

The jobs of IP professionals include drafting, implementing and enforcement and can also be divided in three spheres -- legal, technical and management fields requirement IP professionals.

"Enforcement of IP issues is an area which would generate so many jobs in the coming days, as we all are witnessing an increase in the number of cases related with the infringement of intellectual property rights," law firm Kochhar & Co IP expert Rodney D Ryder said.

Intellectual Property (IP) laws in the country have been in a transition phase over the last decade as the country complies with its obligations under Trade Related aspects of Intellectual Property (TRIPs). The IP industry includes patents, trademarks, design, geographical indications and copyrights.

"The role of IP professionals would further increase in the coming days as the issues related with patent, trademarks, design and copyrights are becoming more vital," Ryder added.

However, Legal Process Outsourcing (LPO) service provider CPA Global country head India Bhaskar Bagchi said, "We estimate around 4,000 people are working in different areas of IP and should double in the next 2-3 years."

Currently, the IP industry is growing at a pace unseen before and experts believe that in the near future the country could face a shortage of trained IP professionals.

"IP, particularly trademarks and patents are considered vital in growth strategy of businesses and this can be seen from the increase in the number of patent and trademark filings in the recent years and the increase in litigation related to IP matters," Chaudhry added.

Besides, companies that have substantial reliance on IP, like pharmaceutical companies and IT companies where there are large, diverse and complex trademark and patent portfolios, the need for IP professionals involved is greater, experts said.

Further, Bagchi, who is also CPA Global's director global IP support services, said "someone joining the field today can expect excellent compensation or benefits, intellectually simulating work and a career path enabling vertical and horizontal growth."

Satyam's Mahindra satyam, now

HYDERABAD: Tech Mahindra, the new owner of Satyam Computer Services, has re-christened the scandal-hit firm ‘Mahindra Satyam’, giving it a new
brand identity.

The re-branding exercise reflects an amalgamation of the Mahindra Group’s values with Satyam’s expertise, retaining a part of Satyam’s identity that signifies commitment, purpose and proficiency of the organisation and its people, according to Anand Mahindra, vice-chairman & managing director, Mahindra Group.

ET NOW had first reported on June 19 about a hybrid name being considered for Satyam Computer Services.

The brand of the country’s fourth -largest software exporter took a beating, after its defamed founder B Ramalinga Raju floundered on corporate governance norms by fudging the books and perpetrating the country’s largest-ever corporate fraud. The new identity ‘Mahindra Satyam’, could help erase Satyam’s tainted image, feels the top management of the Mahindra group.

“This is a significant milestone towards the recovery of the company. We are optimistic that this new brand will re-energise the organisation and will be well-received by all our stakeholders. With this synergistic approach, Mahindra Satyam will learn from the best management practices of the Mahindra Group while focusing on nurturing Satyam’s innate skills and capabilities,” said Vineet Nayyar, executive vice-chairman, Satyam board.

The logo of the new brand will be adopted from the Mahindra group. However, for all legal purposes, the beleaguered IT firm will continue to be known as Satyam Computer Services, said a senior Satyam official.

The new brand name was revealed at a closed-door leadership meeting at the Satyam headquarters in Hyderabad. It will convey the synergies of Satyam, well-known for its expertise in areas such as enterprise resource planning, and Tech Mahindra’s strength in telecom.

The top brass of both companies also formulated a go-to-market strategy on bidding for projects.

While Satyam and Tech Mahindra may bid independently for some projects, only one of them would bid in projects that require domain expertise. Satyam is perceived to be strong in the SAP and enterprise resource planning (ERP) areas, while its parent has a strong hold in the telecom, operational support systems (OSS) and business support systems (BSS) services.

Satyam has 42,000 employees on its rolls, but 10,000 of them have been placed on the virtual pool to trim personnel costs. Pune-based IT services firm Tech Mahindra, holds a 31% stake in Satyam.

Satyam reported a net profit of Rs 181 crore for the quarter ended December 31, 2008. The company’s scrip fell by 1.77% to close at Rs 77.70 on BSE on Friday.

Sunday, June 21, 2009

Canada great for skilled foreigners? Think again

Sanjay Mavinkurve and Samvita PadukoneIf you thought the hurdles to gainful employment for qualified professionals was a fringe phenomenon, think again.

Samvita Padukone, 27, studied engineering and finance in Singapore. She married famous Google engineer Sanjay Mavinkurve, 28, last year in Mumbai , and the couple lives in Toronto.

Mavinkurve, who did his masters in computer engineering from Harvard University, travels to Google's headquarters once every two weeks and one week he works out of the Internet giant's office in Toronto.

The New York Times recently ran a story on him, calling him Google's star product designer who is the team leader working on digital mapping and trying to how to improve "downloading on mobile phone maps and other information."

He doesn't have his green card yet. So, he's a landed immigrant in Toronto, as is his wife. Mavinkurve has an H-1 visa that allows him to work in the United States, but he wouldn't take an H-4 (dependent) visa for his wife, because that would prevent her from working.

But Padukone's problems did not end in the US. She says her foreign qualifications are such a hurdle that Canadian companies wouldn't even acknowledge when she would mail them her resume.

"I started wondering why it was so," Padukone says, "as I was working for the DBS, the biggest investment bank in Singapore. I found out that Canadian companies need Canadian (work) experience.

"My husband was working in the US and I was in Singapore," she continues, "so we decided to live in Toronto, a place where both of us could work together. I couldn't work in the US because his H-1 visa does not allow me to work there."

She lived in Singapore for nine years, and worked for DBS for three years. But why a banking job after doing an electrical engineering degree with minor in business?

"I found the people and their personality in the banking industry, and in business more suited to my thinking," she explains. "Because of my experience with DBS in Singapore, I tried to get a job in Toronto in merchant banking. Sadly, when I came here last year, that sector was in trouble because Lehman Brothers had collapsed. A lot of people were coming here from the Wall Street to work, people who had so much more experience, and I didn't find any job in merchant banking. "

She started applying for jobs that required some kind of financial background. "But over and over again I heard the companies needed Canadian (work) experience," says. She found it "quite unfortunate and depressing - it was not like I came from an underdeveloped country and my degree was completely different or for that matter my work experience!"

"People," she continued, "would say, 'You have to start here at the entry level.' The entry level means starting as an unskilled worker - any job that will give an hourly wage."

In Toronto, to address this problem of Canadian work experience, there is a bridge-building programme that helps professional immigrants.

"I enrolled myself in that programme but I was lucky to ultimately find a job with Canadian Tire," Padukone says. "In Singapore I used to read that Canada is welcoming professional immigrants but once I landed here I realised it was just sound bytes. You come here expecting that there are lots of opportunities but it (the experience) comes to you as a rude shock literally once you are in the country. You can't find a job without a Canadian experience. You get into this vicious cycle."

The Toronto Star recently ran a front-page story about how difficult it has become for immigrants to find a job in this country despite good education and work experience. The article talked about Divesh Gupta, 24, who studied at the University of Mumbai before moving to Toronto to do a postgraduate diploma in strategic relationship marketing at George Brown College. He is now reportedly mailing 25 to 30 resumes a week and 'living hand to mouth.'

TechM to unveil the new Satyam brand soon

NEW DELHI/HYDERABAD: The long-awaited rebranding of Satyam Computer Services by its new owner Tech Mahindra is likely to be unveiled this weekend at a closed-door leadership meet at Satyam headquarters in Hyderabad.

The new brand, which is likely to be a hybrid brand drawing on both Satyam and Tech Mahindra, will be shown to a select audience initially. “The idea is to gauge the reaction of a small group to the rebranding before it’s publicly unveiled,” a person familiar with the plans said.

Mahindra & Mahindra vice-chairman Anand Mahindra, group HR head Rajeev Dubey, Tech Mahindra CEO Vineet Nayyar, international operations head CP Gurnani and strategic initiatives head Sanjay Kalra will be present for the unveiling. Senior executives at Satyam, TechM and M&M have been working on the rebranding exercise with select external advisors, ever since TechM emerged as the winner in an auction to acquire Satyam in April. “There is a meeting over the weekend. The participants will deliberate over various initiatives which will be beneficial to the future of Satyam,” the Satyam spokesman said.

The Tech Mahindra spokesman declined to comment.

The rebranding is expected to leverage both Satyam and Mahindra brands. While Tech Mahindra doesn’t want to continue with the Satyam brand in its present form, it wants to leverage the strengths of the tainted firm. The new brand will convey the synergies of Satyam, well-known for its expertise in areas such as enterprise resource planning, M&M group’s global brand and corporate governance and Tech Mahindra’s strength in telecom.

Analysts say rebranding could help Satyam, whose founder admitted in January to cooking its books to the tune of over Rs 7,000 crore. “Rebranding would leverage its business strengths and signal a rebirth as the scam has severely tainted the Satyam brand name,” an analyst said on the condition of anonymity.

Apart from rebranding, Tech Mahindra and Satyam senior executives would also discuss the joint go-to-market strategy of the two companies. A decision could be taken on whether Satyam should bid independently or as a subsidiary of Tech Mahindra for projects.

A decision could also be taken on the surplus bench strength, estimated to be about 8,000 employees, even after implementing the virtual pool programme. The programme covers about 8,000-10,000 employees who draw a fraction of their salary and don’t attend office.

Pune-based Tech Mahindra agreed to pay about Rs 2,889 crore for a 51% stake in Satyam in April. Satyam recently announced unaudited revenues of over Rs 2,000 crore and net profit of Rs 181 crore for the October - December 2008 quarter. Its revenues could thus touch about Rs 8,000 crore, or $ 1.6 billion, after extrapolating these numbers.

Saturday, June 20, 2009

'Indian fans are the most immature'

Indian supporters are the "most immature" lot in the world of cricket and they should grow up and accept defeat as an essential part of the game, said former England [ Images ] captain Mike Atherton.

In an article in The Times, Atherton said Indian fans need to understand that the team they support would not win everything.

"It is time for Indian cricket supporters to grow up and accept defeat as an essential part of the game. Sport is not about winning; it is about losing. Trust me, we in English cricket know more about that than anyone," he said.

"They will lose in various ways - some thrillingly, some abjectly - but lose they will. It is what makes the moments of triumph all the more special.

"After all, if winning was all about there was, what would there be to celebrate? Indian supporters, the most immature in cricket, cannot seem to grasp this simple fact," he said.

After India crashed out of the Twenty20 [ Images ] World Cup, fans in India have reacted with unbridled anger, burning Mahendra Singh Dhoni's [ Images ] effigy and questioning his leadership.

Observing how the Indian fans tend to go overboard with their reaction to both success and failure, Atherton said, "So where once temples were erected in Ranchi to deify its most famous son, Mahendra Singh Dhoni, now effigies are burnt. Once the Army had to be called out because the mob had laid homage to a hair salon where Dhoni was having his luxuriant locks lopped off, but veneration has now turned to vituperation.

"Burning effigies of losing captains on the sub-continent is nothing new, as Wasim Akram and countless others would testify. It was, though, more understandable at a time when Indian cricket was looking to flex its muscles," he said.

Obama can cook keema, dal; is a big cricket fan

Washington: US President Barack H Obama can cook keema and dal. He is a fan of cricket but terrible with bats.

These little known secrets about Obama were revealed during his interview to Dawn television of Pakistan where he reflected upon his acquaintance with the South Asian culture.

"As you know, I had Pakistani roommates in college who were very close friends of mine. I went to visit them when I was still in college.. was in Karachi and went to Hyderabad," said the US President.

"Their mothers taught me to cook," he added.

When asked what he can cook, Obama said, "Keema and dal and....You name it, I can cook it".

And, it doesn't stop at that.

The US President further revealed that he is an admirer of great cricket players, but doesn't know how to bat despite making several attempts.

"You know, I have to say that I have tried to get up to bat a couple of times, but I've been terrible," Obama said in response to a question.

"So I am an admirer of great cricket players, but make no claims in terms of my own skills," he mentioned.

Thursday, June 18, 2009

StanChart execs taking kickbacks?

Standard Chartered Bank has carried out an investigation into allegations that some of its employees in India, including a few senior officials,

had received bribes from corporate clients.


ET NOW has learnt that David Howes, a former Scotland Yard official and a senior executive in the financial crimes risk management cell of the bank in London, was in India last week to question some employees suspected of irregularities. In all, seven separate transactions have been investigated by Mr Howes. Prior to Mr Howes’ arrival, an officer form Singapore had also examined the allegations.

According to two sources familiar with the development, some corporate borrowers and insiders had complained to the bank’s top brass that a number of employees in its wholesale banking and global markets divisions in India had taken what the complainants alleged were ‘kickbacks’ for promising to waive-off losses on derivatives products sold by the bank and for giving loans to clients with a poor credit history.

When contacted by ET NOW, the StanChart spokesperson said in an e-mailed response: “We take any allegations of non-compliance very seriously and investigate all such allegations. We do not comment on personnel matters, but we can say that we have investigated and have found no evidence of bribery. “
We take very seriously the integrity of our procedures and our position as a long-term partner of our customers. We will vigorously defend our reputation.” The spokesperson said the investigation had been concluded. “We can confirm that no employee has been terminated as a fallout of the investigation,” the spokesperson said. It’s, however, possible, says a person close to the bank, who requested annonymity, that resignations linked to the allegations could take place in the near future.

The transactions investigated included one involving an upmarket Delhi school which bought financial derivatives. The school’s management alleged that an official of the bank took what they claimed was a ‘bribe’ from the institution for promising to waive-off the mark-to-market loss on the derivatives deal and later failed to keep his word. Interestingly, this may be a rare instance where a product like a financial derivative, that has baffled many a large corporate, was sold to a school — a rather less-sophisticated borrower. The same person mentioned above said the bribery allegation had been investigated, and was found to be false. He added that StanChart was in discussions with the school to resolve the issue.

In another case, the bank investigated one of its officials for disbursing loans to a chronic defaulter, a mid-sized firm which supplies cables to BSNL. The company in question was already blacklisted by another foreign bank.
Similar allegations have been reported with respect to the bank’s middle markets division in north India, which deals with 400 companies, having revenues in the range of Rs 50-500 crore.


The allegations largely concern officials working for the wholesale bank, which caters to corporate customers, providing a range of services

such as working capital loans, trade finance, cash management services, treasury activities and investment banking.


ET NOW has learnt that three senior executives of the bank in the north were interviewed by Mr Howes in connection with the above cases, but the outcome of the investigation is not known. A bank executive, speaking on condition of anonymity, said Mr Howes collected statements from nearly 10 officials.

In the statement issued to ET, the bank said: “Standard Chartered Bank has a stringent Code of Conduct, which requires all employees to comply with laws and regulations, respect customer confidentiality and reject bribery and corruption. Failure to follow the Code of Conduct results in a rigorous process of investigation and disciplinary action, if warranted.”

Among foreign banks, StanChart has the biggest presence in India, and has been involved with big-ticket transactions by Indian corporates. In fact, the bank is the sole financial advisor to Bharti on the proposed $23-billion deal to acquire African telecom giant MTN. The British bank posted a record pre-tax profit of $943 million in its Indian operations for 2008, making India the second-largest contributor to the group’s profit after Hong Kong.

E-governance to be implemented in Tamil Nadu ration shops

Chennai, June 1 (IANS) State-run Electronics Corp of Tamil Nadu Ltd (ELCOT) will soon cover around 28,000 public distribution shops in the state under its e-governance initiative, a top official said here Monday.

'Currently implemented in around 210 shops, the electronic billing project will be shortly extended to other outlets in the states,' ELCOT chairman Santhosh Babu told reporters.

As per the system, the shop keeper will feed in the purchase details in the hand-held device and thereby convert the data to electronic format.

Wednesday, June 17, 2009

Man claims to have received threatening call from Aus

Kharar: At a time when Indian students in Australia are facing racial attacks, a resident of Kharar in Punjab on Tuesday claimed that he had received a threat call from Canberra, asking him to call back his son settled in Adelaide.

Bhushan Lal, a municipal council clerk, said he received a threat call from a number in Australia on June 13 over which the caller asked him to call back his son Amit Verma from Adelaide immediately or face the same consequences as other Indian students had met there in the recent past.

Lal claimed he had written a letter to Prime Minister Manmohan Singh and other top Central and state government officials seeking protection of his son and also action against the unidentified caller.

He wrote that his 27-year-old son Amit, daughter-in-law Nishi and couple's two-year-old daughter Uvika had left for Australia in March and presently they were settled in Adelaide.

'Do the job you love and love the job you do'

In this era of global competition, the focus of education should be on enhancing employability of the students of professional courses rather than merely seeking employment. This is the only way to ensure sustainable employment.

What's employability?

When an employee adds value to the employer's investment in the human resource by effectively performing intended functions, he/ she is employable. It's important that educational institutions focus on integrated development of knowledge, skills and attitudes of students for holistic personality development.

Knowledge based on information and data should lead to understanding and wisdom. Skills in its multifaceted dimensions require the capability to use domain knowledge wisely for good of humanity. This calls for communication, interpersonal skills and personality pre-dispositions like initiative, leadership, team playing, positive thinking, integrity, respect for self, others and the environment and of course time management.

'Total quality person'

A positive attitude comprising both time and work discipline is perhaps the most powerful attribute to enhance a person's employability quotient. Every problem has a solution for anyone with a positive attitude. A negative attitude finds problems with every solution offered. A great mind and a greater mindset are essential for excellence. Integrity and trustworthiness are vital for success. In domains of technology, a set of good human values is a pre-requisite to ensure that technology contributes to progress and improved life quality. Hence, every engineer, scientist, professional or manager would succeed in life if he/she is also a good human being. It is an interesting coincidence that the weighted sum of the words 'ATTITUDE' and 'DISCIPLINE' in each case adds up to a perfect 100 by giving increasing weight to alphabets (A=1, B=2 etc.). They make you a 'total quality person'.

Patience, entrepreneurship, innovation, integral thinking, eye for details and capacity to analyse as well as synthesise are some other attributes that will stand you in good stead. In today's world of electronic revolution one must update one's computer skills on a regular basis .

Learn to learn

Learning to learn is the trait that enables us to update our knowledge fast and retain our employability quotient. Knowledge is said to double every 72 hours and if we do not update, unlearn and re-learn, we are left behind. Today we have to run to remain at the same place!

Weakness to opportunity

Analyse your strengths and weaknesses and choose a career where your strengths are leveraged and weakness minimised and converted to opportunities to improve. 'Do the job you love and love the job you do' is a mantra for success in life. Excellence and indifference can not coexist. If we nurture our young talent well, the demographic dividend that we have in India, can ensure that we lead the knowledge driven society and become a major supply source of globally employable Indian talent.

Tuesday, June 16, 2009

It takes just 6 minutes for booze to fuzz the brain

Washington: Alcohol can get to a person's head in just six minutes after taking a drink, according to researchers in Heidelberg.

HEAD SHOT: Researchers say alcohol can get to a person

Using Magnetic Resonance Spectroscopy (MRS), scientists have shown that only six minutes after consuming an amount of alcohol equivalent to three glasses of beer or two glasses of wine — which leads to a blood alcohol level of 0.05 to 0.06 per cent — can cause changes in the brain cells.

While earlier data was only available from animal trials, the new study on humans has shown that the brain reacts quickly to alcohol.

"Our study provides evidence for alternative energy utilisation upon alcohol ingestion, i.e. the brain uses an alcohol breakdown product instead of glucose for energy demands," said Dr Armin Biller at Heidelberg University Hospital.

They demonstrated that the harmful effect of alcohol also sets in quickly.

During the experiment, it was found that the concentration of substances like creatine (energy metabolism), which are attributed with protecting cells, decreases as the concentration of alcohol increases.

Choline, a component of cell membranes, was also reduced.

"That probably indicates that alcohol triggers changes in the composition of cell membranes," said Biller.

The researchers tried to find out if all consumption of alcohol is harmful for the brain.

"Our follow-ups on the next day showed that the shifts in brain metabolites after moderate consumption of alcohol by healthy persons are completely reversible."

"However, we assume that the brain's ability to recover from the effect of alcohol decreases or is eliminated as the consumption of alcohol increases."

"The acute effects demonstrated in our study could possibly form the basis for the permanent brain damage that is known to occur in alcoholics. This should be clarified in future studies," said Biller.

In the study, eight male and seven female subjects underwent MRI scan while they drank alcohol through a long straw to reach a blood alcohol content of 0.05 to 0.06 per cent

The study found no differences between the results of male and female individuals. The brains of female and male subjects reacted to alcohol consumption in the same way.

The results of the study have been published in the Journal of Cerebral Blood Flow and Metabolism.