Mahindra Satyam won a outsourcing contract from Airbus

BANGALORE: Mahindra Satyam has won a Rs 100-crore ($20 million) outsourcing contract from the world's largest maker of commerical aircraft,Airbus, to manage its internal quality and processes.

Sources said the three-year contract involving technology maintenance, will put Satyam at a vantage point as they can now have an overview of the projects and technology which controls the organisation.

"The work outsourced mainly includes quality management of work flow and tells how you need to do your work" said a person familiar with the matter.

An email query to Mahindra Satyam and Airbus remained unanswered at the time of this report going to press. This is the second important contract Mahindra Satyam has bagged in the last few months. It had won an IT outsourcing contract last month from Swedish defence and aerospace firm, Saab, to develop its operations for the global defence and security market in India in a deal valued at around $300 million.


The five-year contract, includes providing tech support for engineering services and maintenance. This will enable both the companies jointly address the Battlefield Management System (BMS) for the Indian Army.

Mahindra Satyam said it has initiated the task of setting up a centre of excellence for network centric warfare (CoE NCW). The centre will be used for mission critical applications such as command, control, communications, computers, intelligence solutions and homeland security.

Experts like Chethan Kambi, senior research analyst for aerospace and defence practices at Frost & Sullivan, says that projects like the one outsourced by Airbus includes a gamut of IT operations ranging from human resources management, exchange of work to even sending emails.

"Aircraft makers have to exchange information across their multiple offices across the world through highly-effective IT networks", he said.

Experts said such kind of work also deals with testing and development of software, which ultimately goes on the aircraft. "This kind of work outsourced to Indian IT companies brings 15-18% efficiency", an expert said.

Mahindra Satyam counts Cisco, Nissan, GE, Citigroup and GlaxoSmithKline, as its top five clients. Over the last four months, the company gained 32 new customers.