Thursday, June 25, 2009

Troubled Satyam woos NAB

TECH Mahindra will hold high-level talks with key corporate clients in Australia next week in a bid to salvage the reputation of troubled Indian IT services firm Satyam Computer Services.

National Australia Bank is one of the key customers Tech Mahindra executive vice-chairman Vineet Nayyar will be meeting.

Mr Nayyar will be in town to spruik Satyam's new identity -- it has been renamed Mahindra Satyam -- and try to regain its standing with NAB and clients such as Qantas and Suncorp.

In February NAB suspended work on the second phase of an outsourcing contract after Satyam's co-founder admitted cooking the books to the tune of $US1 billion ($1.3bn). Tech Mahindra is the company's new owner.

However, Satyam continues to provide application development and IT maintenance services to NAB. "We still have a relationship with Satyam, but we haven't committed to anything further with them,'' NAB group business services chief Gavin Slater said.

"We've been monitoring the situation closely and Satyam has been meeting all the service-level agreements that have been in place.''

Mr Slater confirmed he would be in talks with Mr Nayyar, who will be in Melbourne and Sydney as part of a three-day visit.

"As you would expect, they're very keen to continue the relationship with the NAB,'' Mr Slater said.

The talks would not result in specific decisions, he said. "We'll make any decisions (regarding Mahindra Satyam) in the future as we see fit."

NAB's outsourcing program is part of a plan to upgrade the bank's legacy technology systems that includes spending $1 billion over five years on revamping its core banking systems.

The first phase of the overhaul to next generation systems will start with UBank -- NAB’s new direct banking business.

UBank will be delivered by Oracle under a $30 million agreement.

"UBank is nearly done and dusted, on-time and on-budget," Mr Slater said. "We'll spend the next two to three months on how to move ahead with the second phase of the project."

Meanwhile, NAB has made significant changes to its technology team and 10 senior executives have left the bank, including Craig Bright, the right-hand man to ousted chief information officer Michelle Tredenick.

Former Jones Lang LaSalle chief executive Christine Bartlett has been named executive program director for the bank's $1bn next-generation core banking overhaul project. She will join the bank on July 6.

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